In The News...

"Greg Littlefield...abandoning his job in office equipment sales and management in 1990 set up a cleaning company in Montgomery, Alabama. But his reason for choosing that career is still valid today: it will never lack customers...He figured that to thrive in an industry where two out of three firms lose their contracts within few years, his company had to become what he called a total facilities provider. So he began developing a package of services, including housekeeping, landscaping, labor, minor maintenance, and security services.

That meant eventually expanding to 900 employees, a far cry from the single-employee businesses that are proliferating now. But Mr. Little field said he stayed true to his initial goal of maintaining control and flexibility...providing extensive staff training and adopting company policies that were family-friendly."

Elizabeth Olson, New York Times article, "They may be Mundane, but Low-Tech Businesses are Booming"
April 28, 2005

“We have now grown into what we consider to be a total facilities service provider. We are able to offer housekeeping, landscaping, HVAC and mechanical , temporary labor, minor maintenance and even security. We also have a special services division, which offers restoration and carpet cleaning among other things. We self-perform most jobs, but have developed relationships with other regional and national providers to handle the more technical services. This enables us to focus on our core strength of customer service.”

BSCAI Services magazine article, “2005 BSCAI President, Greg Littlefield”
January 2005

"As we started growing, we saw the trend of out-sourcing more services," said Greg Littlefield, president and chief executive of PFMI. ...PFMI plans to grow by acquiring smaller companies and bundling more services onto existing contracts, said Littlefield.

Brett Clanton, Montgomery Advertiser article, "More Than Clean"

"Most importantly, we have stayed focused on doing what we know—providing maintenance and related services to commercial properties, not promising services we can’t deliver. The properties we service are owner-occupied industrial and manufacturing facilities, as well as some educational market properties and property management firms. While not all customers need all our services, we have found that by "bundling" their services, we can put a single manager on site to manage the account—and the services—more efficiently while decreasing the overall cost to customers."

Greg Littlefield, Services Magazine article, "Building Services Inside and Out"
July 2003